Travis Pollard

whoami
travis@travispollard.com
Cloud Architect
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# 🛡 Certifications & Recognitions
AWS Certified Developer - Associate
AWS Certified Solutions Architect - Associate
Secret Level Clearance, Active
CompTIA Security+, Network+, A+
edX Harvard CS50x Computer Science Certificate and CS50p Python Certificate
# 💻 Technical Skills
Programming: Python, Go, Powershell, SQL
Cloud & Infrastructure: AWS, Azure, Terraform, Docker
Platforms & Tools: Salesforce (Admin, Dev), Git, Jira, Okta, Active Directory / Entra ID, M365, Google Workspace, Connectwise Automate, Kandji, Netsuite
Other: Agile Project Management, Process Automation, Technical Documentation, Stakeholder Communication
# 🧑‍💼 Work Experience
Nuvitek, Washington, DC — Technical Lead & IT Support Trainer (2024-Present)
  • Expanded scope to serve as de facto PM, BA, and QA lead for multiple federal Salesforce apps following team reduction
  • Architected and containerized an internal LMS (Moodle) using a custom Docker image deployed to AWS ECS with Terraform
  • Led technical planning and execution of Salesforce Experience Cloud migration from .com to .gov domains
  • Authored Jira epics, stories, and acceptance criteria across multiple concurrent projects
  • Produced technical documentation and user guides for federal reporting applications
  • Performed Salesforce administration: user access audits, custom reports, bug troubleshooting, dev QA
United States Gold Bureau, Austin, TX — IT Support and Systems Specialist (2023-2024)
  • Supported 200+ end users, implemented Apple MDM (Kandji), trained new IT staff, automated processes with PowerShell, Go, and Bash
Texas Army National Guard — SFC, Music Performance Team Leader (2007-Present)
  • Supervise a platoon of 12 soldiers and lead performance team of 18 soldiers
Brentwood Christian School — Band Director / Fine Arts Chair / Theater Manager (2006-2023)
# 🎓 Education
The University of Texas at Austin — Master's in Music and Human Learning
Tennessee Technological University — Bachelor's in Music Education